Thank you for using Mawidak. Your trust is important to us, and we are committed to protecting the privacy and security of your personal information. The information you share with us helps us provide you with a seamless booking experience for beauty and wellness services.
This Privacy Policy describes our privacy practices for all Services we offer. The term "Mawidak", "us" or "we" refers to Mawidak, and the term "User", "you", "yours" refers to yourself as the user of Mawidak's services.
This Privacy Policy, together with our Terms of Use, set forth the general rules and policies governing your use of our platform. Depending on your activities when visiting or using Mawidak, you may be required to agree to additional terms and conditions.
1. Information We Collect
1.1 Automatically Collected Information
When you visit Mawidak, we automatically collect information about your device and usage, including:
- Browser type and version
- IP address
- Time zone
- Cookies installed on your device
- How you interact with the platform (pages visited, clicks, navigation patterns)
- Referral information (websites or search terms that brought you to Mawidak)
We use Google Analytics to collect aggregated, non-identifying data about your interactions to help improve our platform and services.
1.2 If you use our services to book an appointment
What we collect:
- First and last name
- Email address
- Birth date
- Phone number
- Gender
- Address
- Profile photo (optional)
If you sign in using your Google account, we receive:
- Access token to authenticate your login
- Your first and last name
- Email address
- Google user ID
- Profile photo (if available)
We also assign a unique user ID or other account-level identifier to your Mawidak account for security and personalization.
How we use it:
- To create and manage your Mawidak account
- Process and confirm your bookings and appointments
- Communicate with you about appointments, promotions, and updates
- Provide customer support
- Enable booking and payment transactions with our partners
- Personalize your experience and recommend relevant services
- Analyze platform usage and improve our services
1.3 If you work for a Mawidak Partner
What we collect:
Contact information:
- First and last name
- Email address
- Phone number
- Date of birth
- Gender
- Profile photo (optional)
- Job title
- Role within the company
Company information:
- Company address
- Business type (e.g., salon, spa, gym, clinic)
- Past and upcoming appointment records
- Reporting and analytics data
- Customer data and promotions you create or participate in
- Pictures and marketing materials you upload or share
How we use it:
- To create, manage, and maintain partner accounts
- Provide partner customer support and technical assistance
- Enable partners to use Mawidak's business management tools, including staff and appointment management
- Facilitate reporting, analytics, and transaction processing
- Support marketing and promotional activities for partners
- Manage partner listings on our platform
- Communicate with partner staff regarding account management and authorizations
2. Protecting Your Information
We use industry-standard security measures to protect your data, including:
- SSL encryption for all data transfers
- Secure password-protected systems with multi-factor authentication for authorized personnel
- Hosting with providers holding certifications such as ISO 27001 and PCI DSS
- Restricted access to personal and company data based on role-specific permissions
3. Data Retention
We keep personal and company data only as long as necessary to:
- Provide the services you request
- Support partner operations
- Comply with legal obligations
- Resolve disputes and enforce agreements
If you delete your account or request deletion, we will remove your personal information unless retention is required by law.
4. Cookies Usage Policy
Cookies help us:
- Remember login credentials and preferences
- Improve platform performance
- Analyze traffic and usage (via Google Analytics)
You can disable cookies in your browser settings, but some features may not work as intended.
5. Sharing Your Information
We do not sell or rent your personal or company data. We may share it only with:
- Trusted service providers (e.g., payment processors, hosting services, analytics providers)
- Partners or vendors who help us operate Mawidak and deliver services, under confidentiality agreements
6. Third-Party Links
Mawidak may include links to external websites. These have separate privacy policies, and we are not responsible for their practices. Please review the privacy policies of any external sites you visit.
7. Terms of Use
Please review our Terms of Use, which govern the use of Mawidak's services.
8. Your Consent
By using Mawidak, you consent to this Privacy Policy. We may update it from time to time to reflect changes in our practices or legal requirements.
9. Contacting Us
If you have questions about this Privacy Policy or your data, please contact us at:
📧 info@mawidak.com
